Once in a while (this situation also occurs) is that the IT-Supplier market a solution as the standard of the future – and promise to deliver solutions with extensive support and manpower to support the client in the future.
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During my work as IT-Consultant there have been several occasions where a project has been de-railed, and the discussion has always been – whose responsible (ie. Blaming someone) and who is innocent.
Basically, the discussion is not always that simple. In these situations – it’s always an advantage to look behind you (in the project phases) [...]
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